- 25761 Obrero Dr Suite A, Mission Viejo, CA 92691
- MON - FRI: 8AM - 5PM
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Rebekah Paullus
What an amazing experience – Nestor earned my business big time! The level at which he explained the issue to me with supportive pictures was above and beyond. TRUST is what it takes to run a quality mechanic shop, and that is definitely their theme.
Follow up review for December 2023 service:
I absolutely love everyone that I’ve encountered at The Mechanic OC. Nestor and Diana are absolute angels. They truly care about the needs and concerns of their customers and have exceeded, by far, my expectations of what exceptional customer service is like. I have never met such kind, caring, honest, and trustworthy mechanics and administrative staff in my life. I have been having oil consumption issues with my Kia Soul and Nestor and Diana went out of their way to take my car into a Kia dealership to try and speak with the manager or person in charge to resolve the manufacturer issue and to have it covered under warranty. The fact that they did all of that out of the goodness of their heart to fight for me and my car issue with the dealership shows what amazing and beautiful souls they are. I’m so grateful and appreciative of their genuine kindness. The world needs more people like Nestor and Diana. I will continue to get my car serviced here, even after I move on from the Kia Soul.
From the bottom of my heart, thank you Nestor, Diana, and everyone at The Mechanic OC for taking such great care of me and all your customers. The quality of service you provide is top-notch. You guys are truly the best! Having any type of auto issue is so stressful, but you guys helped put me at ease. Being a woman who doesn’t know much about cars and engine issues, you all definitely made the process smooth and comfortable for me. I’m beyond grateful I found you guys on Yelp. I can’t thank you enough for everything you’ve done for me.
First Review for October 2023 service:
I appreciate The Mechanic OC so much! Nestor was very kind, genuine, and considerate over the phone. The ladies at the front desk were so sweet as well. They accommodated me last minute for an oil change, and they were so understanding that I was running late. When I got back my car, it was spick and span. They cleaned up my car so well, and I had no idea they were going to be so kind in doing that for me. I’m so happy I found this gem of a place!
I absolutely love everyone that I’ve encountered at The Mechanic OC. Nestor and Diana are absolute angels. They truly care about the needs and concerns of their customers and have exceeded, by far, my expectations of what exceptional customer service is like. I have never met such kind, caring, honest, and trustworthy mechanics and administrative staff in my life. I have been having oil consumption issues with my Kia Soul and Nestor and Diana went out of their way to take my car into a Kia dealership to try and speak with the manager or person in charge to resolve the manufacturer issue and to have it covered under warranty. The fact that they did all of that out of the goodness of their heart to fight for me and my car issue with the dealership shows what amazing and beautiful souls they are. I’m so grateful and appreciative of their genuine kindness. The world needs more people like Nestor and Diana. I will continue to get my car serviced here, even after I move on from the Kia Soul.
From the bottom of my heart, thank you Nestor, Diana, and everyone at The Mechanic OC for taking such great care of me and all your customers. The quality of service you provide is top-notch. You guys are truly the best! Having any type of auto issue is so stressful, but you guys helped put me at ease. Being a woman who doesn’t know much about cars and engine issues, you all definitely made the process smooth and comfortable for me. I’m beyond grateful I found you guys on Yelp. I can’t thank you enough for everything you’ve done for me.
I started going to the mechanic OC when my main mechanic went out of business and just prior to that they were getting a little sketch anyways. I first chose mechanical see because of yelp reviews and the upper reviews were correct. These guys know their stuff they’ve been working on my heavily modded Jeep and doing a great job, I’ve taken my jeep back to them several times as I do wheel it pretty hard and it breaks so not the mechanic OCs fault
The service and quality of this place is amazing. My mechanic Mitchell was very attentive and well knowledgeable. By far one of the best mechanics I’ve have had. He never fails.
I live around Pasadena area and will drive down here to get my car fix. I hope this speaks of how much this place is amazing and reliable.
My husband found this mechanic by doing his research as usual. We were not disappointed. I have a almost 10 year old car VW and I’m not looking to have a new car payment anytime soon. I feel confident coming here and knowing that my car is being take care of at a fair price and timely manner. Once I started talking to the owner I learned that he did all his training a VE/Audi dealer. It doesn’t seem that they advertise this but it’s always good to know this piece of information when you have a German car.
I brought my car here the first time for a check engine light issue and a part had to be ordered which took a few days. My brakes were also bad but he said I had another 5,000 miles. Then I brought in again after 2,500 miles because my brakes were noticeably loud. He took me in right away and I got my car back same day.
I will be bringing my car here for oil changes and regular maintenance. The cost of fixing my car annual with regular wear and tear beats a $700 car payment in todays world.
They also washed my car and vacuumed it. Even my dirty car seat with endless snacks.
Nestor and the rest of the team were SO friendly and helpful. The team was very knowledgeable and thorough in explaining the details of required maintenance. The rates at the Mechanic OC were about 20% lower than quotes I received from my local Toyota dealership. The team also did a complementary car wash and vacuuming which was very appreciated. Thank you for doing a great job!
Usually I dread going to the mechanic, but when I went to this mechanic it was a totally amazing experience. They gave me clear updates and they gave me a great deal while being very understanding. I will definitely be coming back
Usually I dread going to the mechanic, but when I went to this mechanic it was a totally amazing experience. They gave me clear updates and they gave me a great deal while being very understanding. I will definitely be coming back
The Mechanic OC delivers Great Dealership Service without the dealership prices!
I took my car here after seeing some great reviews on yelp. I live in South OC so this was very close to me! I came in because my engine light was on as well as i had oil leaking. My experience with Nestor and the team was very pleasant. They walked me through all the details and estimate so i knew exactly what was going on in my car. Extremely transparent and extremely patient! I never felt pressured to spend money on my car that wasn’t needed. Customer service was above and beyond. I trust them to come back and recommend them to my family and friends!
This place has amazing service at an affordable price! I definitely recommend.
Nestor made it super easy to drop off my car with the after hours key-box. This helped a lot as I had work during their shop hours.
I got a transmission and brake fluid change as well as an inspection. Nestor was super helpful and had my car done the same day. I wasn’t recommended anything that wasn’t needed. Just helpful suggestions with data to match.
Also side note, my car’s exterior was dirty going in but came back clean. I have a feeling they washed it, which is unheard of service! Goes to show the kind of auto shop they are. I’m glad to have found this place!
Transparency and integrity were evident throughout my experience. They provided a clear breakdown of costs and delivered on their promises, ensuring no surprises. The quality of their workmanship and attention to detail left me thoroughly impressed, and I would highly recommend this car maintenance service to anyone The Mechanic OC in need of professional care for their vehicle.
What truly sets this car maintenance service apart is their commitment to going above and beyond. They provided insightful recommendations for optimizing my vehicle’s performance and longevity, demonstrating their dedication to customer satisfaction. Their state-of-the-art facilities and modern equipment showcased their investment in delivering top-notch service. Very Happy with the services of The Mechanic OC
Amazing mechanic, and if y’all don’t know he has a YouTube channel, it’s the name of his shop. Keep up the amazing work Nester!!!!
This place is great! Real genuinely friendly and honest staff. The guys know a lot and today they were able to help me pretty much immediately. The work was quick, effective, and tested.
This is definitely going to be my new spot for any repairs I need!
Thanks again!
Great service and pricing. I will use them forever.
Amazing service and really great staff. I can not recommend them enough. They answered all my questions and were very fast.
Nestor is an amazing mechanic. He really focuses on the details and cares about what he does. The first time I used The Mechanic OC I needed an oil change. Now I go to him for all my car problems. He is so great at what he does I will continue using The Mechanic OC for all things related to my car. I highly recommend Nestor as he listens and is very thorough. Thank you!!!
I was saddened when COVID took out so many businesses, (unnecessarily), including Nestor at The Mechanic OC. Months had passed since he was forced to close his doors. As car fate would have it, my O2 sensor went out and I needed them replaced. Without a mechanic any longer, I went to Yelp in hopes of finding a legitimate mechanic who was, fair, honest and competent. In other words I was hoping for a miracle. Much to my pleasant surprise The Mechanic OC came up in the search. My initial thought was no way! I called and my old friend Nestor answered the phone. I was blown away! Got my car in and out the next day. Professional and courteous service always. Can’t say enough. A few important relationships in life. Having a great mechanic is one of them!
Nestor was incredibly helpful. He was able to quickly replace the components I needed fixed on my car for a really affordable price. I appreciate how he walked me through the necessary repairs and showed me the damaged parts so that I could better understand the work. Will definitely return for any future work needed. Thank you!
Super helpful and provided an excellent service at a great value!! They were extremely helpful and also really professional. I was impressed and definitely recommend them to anyone looking for value and great service
Nester is honest, reliable, and patient when it comes to any car issues! We are so lucky to have his help with our car issues
This place is amazing. Customer service was wonderful and they are very detailed on what they are doing and very informative. I will be continuing my business with this place!
Great mechanics! They did some ac work on my car. The price was fair and great compared to everyone around. they also handled some brake issues I was having when braking. They did my front and bake brake pads and were going to replace the rotors but they found that they where ok to resurface and reuse. They did my oil change and man, I’ve never seen an oil change done this well and fast.
thank you to the mechanic OC for the fair price and fast service.
Google User Review
By far some of the nicest mechanics I’ve ever had for work with. Went from what we thought was a simple fix to full catastrophic failure but these guys are amazing. Nestor walked me thru every step of the process sent me pictures with updates all the time. Very friendly staff. Couldn’t have asked for a better team. The best part, which is my main reason to recommend these guys, they gave me a realistic cost estimate prior to doing the work. We agreed to it and then once everything was said and done, they were able to deliver exceptional service and get that price down. My truck feels brand new again.
Found this shop as recommended by an employee at a nearby O’Reilly’s!
This is a somewhat longer review!
After finding the shop around 10pm, and having my friend jump my car just to get there, The staff stayed open past hours to test my alternator at no cost, and gave me an estimate as to what it would cost to replace and install.
After day of checking around on prices, what they were asking seemed very fair, so I went in had them order the part the next day and it came in overnight.
I brought my car in the day after, and after a few hours I got a call saying the work was all done!
Upon arriving, I found they had even washed the car for me, inside and out!
Couldn’t be happier with how all of that went , and how well my car is running now.
The best part of it all was how engaging, cooperative, understanding, and informative the staff was as a whole! The front desk and mechanics were kind as can be, and let me know what was going on every step of the way, without any pressure to get extra work done on my car or things I didn’t ask for; those came in the form of recommendations, rather than any service being pushed onto me that wasn’t asked for or necessary, like you might get at other auto-repair shops.
After the repair, the mechanic came out to shake my hand and inform me and confirm to me he did exactly what it was that I agreed upon, and answered all the questions I had about the job! Greater service couldn’t be asked for.
I think I will be coming here from now on I believe for any car-related care, even oil changes!
Final words: Great shop, excellent service, better people. 10/10 would recommend 🙂
never going to another mechanic! , i’m always weary about people taking advantage of the fact that I know literally nothing about cars but these are the nicest people and are very trustworthy. They also washed my car inside and out on top of everything! thank you guys so much & I will be back!
one of the toughest things to find is a mechanic who you can trust , and I have found just that with the OC MECHANIC. He and his team are very professional and he gives you a thorough check up and analysis of your car. A total pro. Thanks Nestor!!!
They serviced my mother in laws Audi and were very understanding of difficult work schedules. The Audi is running perfectly and my experience here has been absolutely awesome
I rarely give a 5-star rating as there is always something that could be done better. Nestor did a great job though. He took the time to find out what was wrong with my car, fixed it, and then checked to make sure he had gotten it right. When he realized the first problem had masked a second lesser problem he let me know. As he had not caught both problems initially he offered to fix the second issue at a reduced rate.
Very easy to work with and I am happy with his service. Oh, and the free car wash is kind of nice too!
Nester and team completed the requested work (oil, lube, filter) in record time. Really felt valued by staff, as well!!! They are my “go to ” for auto service!!!!
Friendly staff and very good customer service.
Price is very fair and quick to get the car ready.
Thank you.
Last week I had too many problems with my car I took my car to the mechanic OC the service excellent and they are friendly they
Did good job and my car now running perfect
And my sister in law took her car to the mechanic OC she is very happy from the service I will never change my mechanic anymore
Wow, I’m so impressed!!
I’ve never been to a more thorough mechanic in 30 years of owning a car.
I called The Mechanic OC initially to price compare a full brakes and rotors replacement for our 2016 Honda Odyssey. Our rotors were at the point where when I had to slow down quickly, especially on a downhill, it felt like we were re-entering the atmosphere on Apollo 13!
The lady that answered the call, Diana, was very kind and listened really well! I never felt rushed. There was no rudeness or feeling like they are too busy to listen like I’ve experienced with other mechanics.
They were able to take the minivan in same day and have it back to me the next morning.
Nester was extremely kind and professional. I received timely texts with updates on vehicle repair status, including photos of the worn brakes and rotors. He did a full vehicle inspection and, other than brakes and rotors, only found an air filter needed to be replaced. I take care of our minivan and I knew there wasn’t much else wrong with it.
The fact that Nester didn’t find “a few things wrong” and dishonesty diagnose our minivan, like many other mechanics are notorious for, is UNFORGETTABLE.
When we arrived to pick up the minivan at 9 am the next morning, Nester had our brakes, rotors, and dirty air filter on a rolling cart for us to look at, and showed us the condition and how worn down the brakes were.
WHAT?! I’ve never seen that. It’s just one more example of thoroughness, honesty, and integrity.
Ok, so how did our Odyssey perform after the new brakes and rotors?
DREAMY!
Now when slowing down quickly there is ZERO shaking. It simply feels like a brand new minivan.
I should mention that The Mechanic OC’s pricing was very competitive after checking with other mechanics
Thank you Nester!
If anybody asks me if I know a good mechanic, I can say I DO NOW!
This review was not compensated in any way. I was just compelled to write about my experience with The Mechanic OC because I’m wildly impressed!
Oh, last thing. They washed the minivan before we got there to pick it up, too!!
Very satisfied with the service of the Professionals at The Mechanic OC. It’s comforting to know that we have you to trust our vehicles with. The inspection, quote and repairs were done in a timely manner! Thank you and we highly recommend you to others! We will see you again soon!
I had the pleasure of entrusting my car to a remarkable car maintenance service in The Mechanic OC, and I can confidently say that they delivered an exceptional experience. Their customer service was outstanding, providing prompt and friendly assistance throughout. The skilled mechanics showcased their expertise, diagnosing and resolving issues with precision and care.
In terms of transparency and integrity, this company excelled beyond my expectations. They provided me with a detailed breakdown of the costs upfront, eliminating any surprises. The final bill was exactly as quoted, demonstrating their commitment to honesty and fairness. Furthermore, they went the extra mile by offering valuable advice on car maintenance practices and preventative measures, which will undoubtedly help me in the long run.
I have never been to the Mechanic OC before but found them on yelp because my car started acting up right by them. I have to say, if I lived closer, they would hands down become my new shop! So kind, so genuine, and above all, very trustworthy! I HIGHLY recommend them!
This place is awesome. Nestor is super friendly. Also this is my opinion but Nestor is super sexy hehe.
One of the best, quality and honest Mechanics around. Thank you Bradda
Excellent service! I Always leave happy , satisfied, and worry free. Definitely a mechanic you can trust with quality service. I’ve been there a few times already, Nestor has always been patient with all my questions and answering them thoroughly, as well as showing me what parts will be replaced. I don’t know much about cars but I do like to know what I’m paying for. Prices are reasonable, his work is outstanding and efficient! Never has tried to sell me more than what I need, but does give his honest opinion if anything else will need work in the future. Nestor has became my GO-TO mechanic and I wouldn’t change him. I HIGHLY recommend you bring your vehicle to him for any mechanical work.
I have nothing but good things to say about The Mechanic OC. I was very thankful to have found this business on google. Very quick and efficient. Very affordable and great service. My vehicle was delivered to shop 3/15 around 1200 , it was ready for pick up 3/16 @0900. Talk about quick service and efficient. Staff is well organized and friendly mom and pop shop vibes. Repair done was on my 1999 Toyota Landcruier and now running strong again thanks to The Mechanic OC!!!
Thank you again I will be back.
Nestor was excellent. He is very polite and explains things well. He charged me exactly what he quoted and did a great job in a relatively short time.
When I required car help while visiting OC area, I was so relieved I picked this place. It’s obvious that they care about helping you and have a passion for the work they do. You’ll be in great hands.
I needed to get an oil change on my car so I called The Mechanic OC. Nestor was able to see me that same week! It was such a pleasant experience and he took care of my car in such a timely manner. Going forward, I always know who to call when I need a reliable mechanic.
My truck starter failed and Nestor contacted me very quickly, before his shop opened in fact. I spoke with him to discuss the issue and estimate and his customer service was above and beyond. I have been looking for a new shop for my truck and feel confident in The Mechanic OC and their team – would highly recommend to anyone who is seeking a shop with stand up guys, great service, and knowledgeable staff you can trust to not rip you off. He will identify a maintenance schedule for your vehicle and be mindful of budget constraints with the purpose of keeping your vehicle running smoothly before a major repair or tow is required.
Amazing experience from beginning to end! Nester is the owner and I was greeted immediately and felt so welcomed as a new client. He tells you step by step what he plans to do and give you the price up front before they work on your car. He does complimentary inspection and told me what I will need to have fixed/replaced and a quote so that I can save up for when that time comes! Go to the mechanic OC! They will not disappoint!
What a really well run small business! Excellent communication and very competitive and fair pricing. I was under the gun for time and Nestor and Diana really came through. Knowledgeable and professional, and I will definitely be a return customer!
Nestor was so helpful. I had taken my Honda in a few months back with a faulty timing solenoid and unfortunately it went bad again. Nestor called Honda and ordered a new replacement free of charge. He is always kind and always is great at explaining everything clearly. Best mechanic in town!
Nestor and the staff were very informative and helpful. I’ve gone to some other mechanics in Mission Viejo and have had a poor time. If you’re looking for an honest and dedicated mechanic, honestly look no further and come here. Absolute lifesaver!
Best mechanic in town! I had gone to get my timing solenoid replaced a few months ago and unfortunately it ended up being a dud. Nestor called a new replacement from Honda and re-replaced it free of charge. He’s always great at explaining the problem and breaking down how things are going. Super professional and kind!
I went through absolute h*ll with another repair shop recently. 51 days, and over $7000 of work. They gave my car back to me with a new warning light on, a rattle that was so noisy that I couldn’t use my bluetooth for a phone call, and a shattered info screen. You don’t give a car back in worse shape than how it was put in! I knew I needed to find a new repair shop.
After checking the reviews on yelp, I decided on The Mechanic OC. Best decision EVER!
The level of care they gave me was as if my car were their own. They were thorough and meticulous, and communicated their findings every step of the way. For the first time, I felt vindicated about the old shop … learning in full detail how messed up everything was. Ugh. But they gave me some great options, moving forward, for getting everything back in top shape.
It’s funny, because I hate that corporate cliché, “We’re family!” So it’s weird when I say that I feel like family with Nestor and his team.
So … can I be the Great Aunt Sally? I can bring home baked cookies, and pinch all the kids on their cheeks!
I love being part of this “family” and feel like I’m home. If you’re wondering which auto shop to choose, this is the one. They do things right and … imagine this … actually CARE about the customer! In today’s world, where customer service is going by the wayside in favor of automation and robots and not-a-human-in-sight to talk to, this has been a wonderful experience!
Best auto repair experience ever!
Nestor’s communication and explanation on the work that needed to be done was outstanding!!
Nestor has created an auto repair model all auto repair shops should aspire and adapt too.
The Mechanic OC has a true honest story to tell.
Go see Nestor at The Mechanic OC.
They won’t let you down!
Bob D
Mission Viejo, CA
I came here to get an Uber inspection done on my car. They were very friendly and straight forward. After they were done, they were transparent and told me the health of my car. These people know how to run a business. I highly recommend coming here to get any work on your car done.
Had a wonderful experience with The Mechanic OC last week.
Very thorough and honest and explained everything. Will continue to take my car here.
These guys crushed it!
I had had several bad experiences with taking my truck to the dealer and was initially apprehensive with finding a new mechanic to service my truck. The Mechanic OC did not disappoint. They fixed an issue the dealers said “would take 6 days”, in a one day turn around. They had great attention to detail and left me a clean safe vehicle. I would highly recommend them!
Nestor is masterful at his craft and takes the time to explain to you his findings and solutions. I’ve been going to him for years and the level of service and quality of work is consistently great. He’s extremely honest and reliable…I won’t take my vehicles to any other shop.
His team is great at customer service and efficient. Highly recommend!
Great honest experience with Nestor and the front desk team! We needed our Volvo checked out on short notice and they were able inspect and fix and was accommodating to get us our car in time to still pick up the kids from school. An issue he identified and explained to us and suggested us to check with dealer for warranty before we spend too much on it was greatly appreciated. Would definitely recommend and continue to come here.
Wonderful people, fantastic service. Always took great care of my car and they even throw in a free wash with the visit!
I had a great experience. Everyone was so polite, professional, and respectful. Nestor, helped me out so much. He inspected the car, priced out all the parts needing fixing even showed me the damages. He went above and beyond expectation. He even gave me a ride back to hotel and got me a ride back to my car. I’m from Minnesota, I will personally come back to CA just so I can have them service my car more. Much appreciated for their help!
Great service and follow up. Will go back and have already recommended to friends and family. Keep this shop in business!
By far the most honest trustworthy mechanic you’ll ever meet! Stellar customer service alongside accurate diagnosing. They set the standard!
I had an amazing experience from TheMechanicOC! I was greeted immediately by the owner, Nestor, and his staff. It was a very welcoming environment as a new client. He did an complimentary inspection for the determine the issue you are experiencing and came back with a step-by-step plan on what to do (safety concern vs maintenance) and gives you the price up front before they work on your car. I was able to then approve or decline services all from my phone, even sign for approval to work on it. Lastly, he saved the parts to go over with you what the root cause was of the issue. Very convenient and works with your schedule. Being new to the area, and having multiple cars to need service, it was refreshing to find TheMechanicOC! They will not disappoint!
Fixed my Ford Escape and at much less than the dealer quote! I will use them again!!
So happy I found the auto repair shop The Mechanic OC in Mission Viejo! Thanks Guys! They were extremely honest about what the car needed and gave me a timeline when I could schedule my next appointment. This time they did my car’s air-filter and breaks. I will do an oil change in a month. I noticed immediately the difference compared to other mechanics that at The Mechanic OC they try to be as transparent and as honest as they can about their services and prices. They do not overcharge and are much cheaper than a dealership. Glad I went here and they did not try to sell me more labor on my car! I do recommend you to check out this auto repair shop.
First and foremost, their customer service was outstanding. The team was friendly, responsive, and displayed a genuine passion for assisting their clients. They patiently listened to my concerns and took the time to explain the recommended maintenance procedures tailored to my specific vehicle. Their professionalism and courtesy throughout the process made me feel valued as a customer, which is a rare quality in today’s fast-paced world.
Very professional. They gave a next day appointment, inspected the car and gave a very reasonable estimate. Took before and after photos that were accessible via a link. Communicated promptly and had the car ready on time. Definitely won me over as a customer.
I’m going to give nester 5 stars only because he’s one of my favorite YouTube streamers. Keep it up Nester
Went to The Mechanic OC due to a light that had come on my dash board that I haven’t seen before & I wasn’t sure what it meant. I had recently gotten my tires replacement and apparently the place hadn’t done everything correctly. So Nestor checked it out for me and found that the last place where I got my tires replacement at a few days earlier didn’t reset the tire pressure light. He kindly checked all my tires for me, filled up my spare tire & reset the tire pressure light. I have no clue what goes on with cars & it’s refreshing to know I can come here for car service & not be taken advantage of. I would defiantly recommend The Mechanic OC to everyone. (:
Nester”s service is absolutely amazing.
If you are looking for a local Shop in the area, give The Mechanic OC a call!
I don’t normally write reviews, but my experience at the Mechanic OC was so fantastic! I brought a car I was interested in buying to be inspected, and Nestor really went above and beyond. He came in on a Sunday and took 2.5 hours researching and inspecting every inch of the car. The energy in this place is exceptional. Nestor explains things with clarity and patience, and made me feel very empowered with information! For those worried about leaving the mechanic feeling taken advantage of, visit the Mechanic OC. Completely worth my trip from LA.
Got a quick last minute oil change in less than 45mins on a Wednesday. Great service.
Came in sort of knowing what I needed, but wanted a full diagnosis just to make sure. Nestor took care of the diagnosis efficiently, and fixed what I needed very quickly within the same day. Fair cost as well. Will be coming back again when I need some expertise.
He is very thorough about explaining his process both before the repair and afterwards, which is invaluable for me and I’m sure for other customers as well.
Nester is the man! You can always tell when someone has integrity with their business and this is it. Appreciate you helping me out with my truck Nester! Highly recommend this shop. They were quick, responsive, and gave be the best advice.
Car dealership screwed me over so looked on Yelp and found Nestor. He did a great job for considerably less than the dealership quoted. Business of integrity. Will be using them going forward.
The best auto repair shop I’ve been to so far!!! I had a great experience! I found it by change, and feel lucky I did. Prior to coming to this place, I went to another mechanic and they did not use the original parts. The mechanic OC was very transparent about this and I knew right from the get go my car was in good hands. They wrote a personalized plan for me with what the cars needs and when, so since then my car is only receiving manufactured-approved, high quality Audi parts. I recommend this auto repair shop if you are looking for top standard.
You will not regret taking any vehicle here for honest feedback and advice.
My experience: I was about to purchase a used car on OfferUp that was located in the area so I chose to come here for a diagnostic based on Nestor’s solid reviews. Well the reviews were very correct and I will add to them now as well.
I dropped off the vehicle with Nestor and he spent 2 hours of his undivided attention on diagnosing the vehicle. When I came back he went over all the issues the vehicle had. Mind you it was only 3 years old with 50k miles with a clean Carfax report. I didn’t expect it to have anything wrong!
Nestor aside from looking under the vehicle, test driving it etc he had taken off each tire individually and noticed behind one tire the frame was bent heavily therefore it had been in an incredibly bad accident. Among other terminology that I can’t recall because this isn’t my field, he also found out one of the systems had been reset and it wouldn’t have passed smog and/or possibly had a check engine light that would turn on eventually. Those were the 2 issues that really stood out to me.
Nestor saved me the headache from potentially dropping $15,000 on a lemon vehicle. He was meticulous and thorough with his inspection, taking photos of everything wrong and uploading it into a file for me and even gave me price points if I wanted to repair the issues. His diagnostic fee to do all of this work was also very affordable!
I am so incredibly thankful for Nestor and will be referring all my friends and family to him and I myself will keep driving the distance for my vehicle as well. He is extremely knowledgeable, professional, honest and affordable. You will not regret visiting Nestor.
Serving Rancho Santa Margarita, Mission Viejo, Laguna Beach, San Juan Capistrano Irvine, Lake Forest, San Clemente, Aliso Viejo, Dana Point, Laguna Hills, Laguna Woods, and Laguna Niguel in addition to other surrounding areas.
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